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Gajema_Outreach_PDAGajema®, a Cerner solution, helps you improve the responsiveness, accountability, efficiency and competitiveness of your laboratory's outreach business. A comprehensive information management system, Gajema integrates lab operations and provides a single source of operational data for your logistics, client services, supply distribution and phlebotomy departments.

With the implementation of Gajema, your lab can collect, measure and analyze vital data in the pre-analytical departments. Using this solution, laboratories can:

  • Reduce outreach costs by 5 percent to 20 percent 
  • Differentiate lab services from competitors
  • Improve operational efficiencies and service quality
  • Improve client satisfaction and retention
  • Meet regulatory guidelines

Gajema solution functionality includes:

  • Courier route management and dispatching
  • Point-of-origin specimen tracking
  • Vehicle maintenance, repair and expense tracking
  • Client supply request tracking and utilization monitoring
  • Documentation for incoming calls and callback tracking
  • Generation of patient requisitions
  • Inventory management
  • Problem resolution management
  • Standing phlebotomy order management
  • Draw assignment management

For more information on how Gajema can help you improve your lab's efficiency, quality and client satisfaction, contact Cerner today at 866.221.8877

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Copyright © 2010 Cerner Corporation. All rights reserved.